Creating Authentic Connections in Virtual Teams
The COVID-19 pandemic and its aftermath surfaced challenges and opportunities for working remotely. For leaders, working from home can make it hard to build employee engagement, trust, and communication. For employees, remote work offers flexibility and no commute, thereby reducing strains on busy families. Threading this management needle may benefit from exercises and practices that enhance virtual collaboration by making it more engaging and rewarding for employees, with positive spillovers for team cohesion, well-being, and productivity.
Here, we present a 2020 partnership between Matriarca, an Argentinian sustainable goods distributor, and the Wharton Neuroscience Initiative to illustrate an intervention for enhancing online collaboration. We also provide step-by-step instructions for using this method with your own team at the end of the article.
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