独行在千山
26-06-14 11:06

听职场培训。其中一节讲如何帮助同事,很多都是心理学技巧。

Empathic Listening to the Rescue!
One coworker shows concern for his teammate who is clearly overwhelmed
We don't need to have all the answers, we just need to be aware of our co-workers' emotions and be there to support them when they're having a bad day.

Maybe, once we've truly listened and we better understand their situation, we might be able to help them through their struggle.

Some Take-Aways for You
Empathic listening is a compassionate way of supporting a co-worker experiencing sadness, anxiety, or fear.

Share that you want to help, and that you'll listen. Pay attention to their emotions, ask open-ended questions.

Resist adding your own experiences and opinions until the person has finished sharing.

Listening to others with empathy is a great way to build an inclusive workplace.

发布于 美国