面对帝王怒火，辩解只会火上浇油，共情才能降温息怒。深耕松石行业，遇到售后投诉始终坚持先接纳情绪再处理问题，让客户感受到被尊重，纠纷自然少了大半。
Respect customers’ feelings before explaining facts. Proper emotional guidance greatly reduces communication barriers in after-sales service.
# 龙凤序 #绿松石 #尊重客户感受 #售后从容处事 #沟通先走心20260625-03 http://t.cn/AXSC9WCD